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Our Newsletter




Shipping

FREE Standard Delivery on Order Overs 3 Pairs


1. Do you ship to worldwide?

Yes, we do ship to any country in the world, except Israel due to shipping policy problem.
 

2. What shipping method do you offer?

We offer Standard Registered Airmail and Express Shipping (UPS/Fedex).
Both shipping methods come with tracking number. 

 

3. How much is the shipping cost?

Shipping Cost is quoted per order, no extra charges on extra pairs

Standard Shipping
   Destination
    Shipping Cost   
    Estimated Delivery   
   USA & Canada
$ 5
10-15 Days
   UK & Europe
$ 6
  6-14 Days
   Australia
$ 5
  6-12 Days
   Asia countries
$ 4
  6-20 Days
   Rest of the World   
$ 6
10-25 Days
 
Express Shipping (by UPS or Fedex courier)
   Destination            
    Shipping Cost   
    Estimated Delivery   
   USA & Canada
$ 17
  3-6 Days
   UK & Europe
$ 20
  3-6 Days
   Australia
$ 15
  3-5 Days
   Asia countries
$ 13
  3-5 Days
   Rest of World
$ 20
 3-6 Days 
 
Express Shipping to California (U.S.) , Mexico , Singapore, Russian Federation, Brazil and Japan no longer available due to the custom regulation of the places. However customer is still able to select Standard Registered Mail as shipping method.  
 

4. Will I get taxed or any handling charges?

There is no handling charge. Taxes and duty depends on your country import policy. Normally you will not get taxed unless purchase in bulk quantity. Please check with your postal service regarding customs fees you may incur. Possibility to get taxed is higher by choosing Express Shipping. 

 

5. How long it takes to reach me?

Please refer Delivery Time Frame to worldwide. Total delivery time should included processing date. For example, product A is stated to be dispatched within 2-4 days and delivery days for Australia is about 10 days, total days taken for arrival of parcel is 12-14 days.

Delivery time is based on estimation only. All transit times are subject to Customs Clearance, transport conditions(e.g. boat traffic in certain areas) and volume of mail traffic.

Geocontactlens.net does not hold any responsibilities for any losses or postponement during the delivery process.

 

6. Do you ship to P.O. Box address?

Yes, we do. However the local postal staff will probably leave you a notice and you will need to collect your parcel at post office nearby because our mail need your signature to receive the parcel.

 

7. Do you provide tracking number? 

Yes, we provide tracking number on both Standard and Express shipping after we shipped out your order. We will email you the tracking number or you may login your account to check after 3-5 days order placed. 

Please note that sometimes even though we dispatched your order, tracking number might be updated late. So your order might been shipped out although you have not received tracking number from us. 
 

8. How do I track the number given?

You can track Standard Registered Airmail in your country's postal website. (Please note that some country postal website do not provide tracking service for International Registered Airmail)

For Express Shipping, please track in UPS or Fedex website. 
 
 

9. It has been more than estimated delivery time. Why has not the parcel reach me yet?

There are few circumstances for the parcel delay :
- Parcel is being hold by your country custom for review/clearance
- Address is incomplete / Your local post could not find your address
(Payment except shipping cost will be refunded if there is any parcel return caused by shipping problem) 

Please check with your local post/courier by tracking number given before contacting us for your parcel status. 

 

10. For U.S. customers. USPS website showed the tracking status as ' Origin is preparing shipment'. When I called to USPS, I have been told that the parcel is still in origin place. Is that means that the parcel still has not dispatched?

The status of 'origin is preparing shipment' shown in USPS website actually means that the parcel already arrived in US inbound. It also means that the local postal service is preparing to dispatch the parcel and it should be arriving you shortly. If the status is taking too long time to change (up to 2 weeks), please contact us and we will file investigation with our postal service. Your patience is greatly appreaciated.