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FAQs

Purchase

Payment 

Product 

Other Questions 


 




 

Purchase

  • How to place order ?
1. Add product into shopping cart
2. Click 'Checkout' as guest or register an account with us
3. Fill in details 
4. Proceed to payment page
 
  • Do you ship to address that is different with my billing address?
Yes, we can ship to address that is different with your billing address. This can be done during checkout process.
  • I am lazy to register an account in your website. Do you provide Guest Checkout?
Yes, we provide Guest Checkout so that customers can save their time from registering account.
 
  • What is the different with Guest Checkout and registering an account?
Having account allows you to track your order status. However, we will help you create an account automatically after you check out as guest. You will be given an account ID and password by email. 
 
  • Do I need to send my prescription to make purchase from your website?
You do not need to send us prescription . However, you will need to know your prescription to order lenses. Please consult your doctor or optician if you do not know your prescription. 
 
  • My eye vision is perfect. May I know what is my prescription to make purchase?
Perfect vision means prescription 20/20. However in our website you can select power -0.00 as perfect vision.
 
  • Is the price quoted for a pair or a piece of lenses?
Yes, our price is quoted for a pair, meaning one item come with two pieces of lenses.
 
  • Can I choose different prescription for a pair of lenses?
Yes, you can choose different prescription for left and right eyes.
 
  • Do you provide free case and solution?
We do not provide free case and solution. Case can be bought at $1 each. 
 

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Payment


  • What kind of payment method do you accept?
We use Paypal as payment gateway. You can now use credit card to check out by Paypal without having Paypal account! 
 
  • I do not have credit card , do you accept money order?
Yes, we accept money order such as Western Union, Money Gram and Bank Transfer. Please contact us if you really wish to make payment by these methods. 
 
  • Is PayPal secured and safe?
PayPal is a safer, faster, more secure way to pay online – your financial details are never shared. PayPal remember everything for you, safeguarding your bank, credit or debit card details. For more information, please visit www.paypal.com
 

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Product 

  • When is the expiry date of the lenses before opened?
The expiry date is normally until 2013, up to 2015 before bottle opened. 
 
  • When is the life span of contact lenses after bottle opened?
Most of the lenses have 1 year life span. 3 months for certain models. 
 
  • Is your products reliable? 
Yes, of course! Our products has been approved by international certificate such as KFDA by Korea, best medical device manufacturer Award in terms of self evaluation / audit for quality management system. Our brands are very hot selling in most of the Asians countries and now to Western countries as well !  
 
  • Do you sell Toric/Astigmatism lenses?
Sorry, we do not sell Toric/Astigmatism lenses at this moment. 
 
  • Is your lenses authentic? Do you provide Anti-Fake sticker for GEO contact lenses?
Yes, we sell 100% authentic lenses only, otherwise 100% money guarantee back. We provide Anti-Fake sticker for GEO lenses. The sticker is pasted on each bottle. You can check authenticity at this link http://www.fw1860.com/en/
 

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Other Questions 


  • Why should I purchase in GeoContactLens.net than other online store?
GeoContactLens.net is one of the official distributor of GEO Medical products. We keep ready stock in bulk and most of the orders can be dispatched within 1-2 working days.
 
 
  • Do you provide wholesale / dropship program? 

Yes, we do supply at wholesale price. We also offer dropship program for people who want to earn extra income. Please contact us at support@geocontactlens.net for further information. Please include your location and let us know how you want to sell. 

 

 

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